24/7 emergency water damage. On site within 60 minutes.
24/7 emergency water damage. On site within 60 minutes.
24/7 emergency service
Burst pipes, appliance leaks, toilet overflows and flooded crawl spaces. Extraction and drying started within 60 minutes, 24/7. IICRC certified, insurance billed directly. Call (910) 606-6161.
Watch: 29 seconds
Where the water came from
Water damage calls in Wake County come from a short list of failures. Pick yours for the page on it.
Supply lines, PEX joints, winter freezes.
Supply lines and PEX joints inside walls. We open the cavity, dry the framing and document it before the wall is closed back up.
Learn more →Supply lines, PEX joints, winter freezes.
Standing water, wet insulation and joists under the house.
Wax rings, flanges and second-floor baths into kitchens.
Dishwashers, washing machines, refrigerator lines.
Utility closets and attic platforms.
Storm intrusion. We dry the inside; we don't do roofing.
Attic air handlers and clogged drain lines in summer.
Warm spots, high water bills, damp flooring on slab homes.
Scope and pricing
What we don't do: plumbing repairs, roofing, carpet cleaning, duct cleaning and crawl space encapsulation. We tell you up front when something is outside our scope, and the drying never waits on it.
Inspection and moisture mapping are free. If it is an insurance loss, we write the estimate in Xactimate, the same software your adjuster uses, and bill the carrier directly; you pay your deductible and nothing else unless the carrier denies part of the scope, and we tell you that before we do the work.
For out-of-pocket jobs you get a written estimate before we start. Some written estimates on larger non-insurance jobs carry a fee that is credited back if you hire us.
Rebuild after drying is scoped and quoted separately from the mitigation work.
How it works
You talk to the technician coming out. On site within 60 minutes, 24/7.
Moisture meters and a thermal camera find every wet material, including inside walls and under floors. Photos start here. Hidden source? See leak detection.
Standing water out, unsalvageable material removed, containment and air scrubbers up if the loss needs them. More on emergency water extraction.
LGR dehumidifiers and air movers sized to the loss. Daily readings until materials hit dry standard, usually 3 to 5 days. More on structural drying.
Drying logs, photos and the Xactimate estimate go to your adjuster, so any rebuild is scoped against the claim.
You get a call from the person driving, not an automated text.
Call (910) 606-6161Insurance
Short answer: sudden and accidental, usually yes. Slow and long-term, usually no.
Burst pipes, appliance failures, toilet overflows and firefighting water are the losses carriers expect to pay. Groundwater, a leak that ran for months, and neglected maintenance are the ones they push back on. We tell you which yours looks like at the inspection, before you file.
We write the estimate in Xactimate, keep daily drying logs and photos, meet the adjuster on site, and bill the carrier directly. How we handle insurance claims
1. Call us first so the drying starts.
2. Call your carrier and open a claim.
3. Send us the claim number and adjuster name.
We do the rest.
We photograph and meter everything before anything moves, so the loss is on record.
Drying starts the same day. You open the claim; we send the estimate and logs.
On site, with the Xactimate scope. Direct billing; you pay the deductible.
Recent work
Real water damage jobs in the Triangle, photographed by our crew.
Reviews
29 Google reviews from Raleigh-Durham homeowners, 5.0 average.
60 minutes
Emergency response
5.0 ★
29 Google reviews
IICRC
Water and mold certified
Insured
Liability coverage on file
Veteran-owned
Family and locally owned since 2025
FAQ
How long does it take to dry out a house?
Most residential water losses dry in 3 to 5 days once extraction and equipment are in place. We take moisture readings every day and pull equipment when the materials hit dry standard, not on a fixed schedule.
Do I have to move out?
Usually not. Containment, air scrubbers and equipment placement let most families stay home. Sewage losses and whole-floor losses are the exceptions, and we tell you on the inspection.
Can you fix the plumbing that caused it?
No. We stop the water, extract and dry, and document. The plumbing repair is a separate trade, and the drying should not wait on it. If the source is hidden, our leak detection finds where the water is coming from.
What does water damage restoration cost?
It depends on the water category, how many rooms are wet and what has to come out. Insurance covers most sudden losses and we bill the carrier directly. For out-of-pocket jobs we give a written estimate before work starts.
Will there be mold?
Not if the structure is dried inside 48 to 72 hours, which is why we come the same day. If materials were wet longer than that, we are IICRC certified in mold remediation and handle it under the same job.
Do you charge for the inspection?
No. Moisture mapping and a thermal scan are free. If you need a written estimate for a non-insurance job, we say up front whether there is a fee.
Call or text and the owner answers. If it is an emergency, say so and we roll.
Call (910) 606-6161