Owner-operated · Veteran-owned · 24/7
Water damage restoration in Raleigh and the Triangle
Veteran, family and locally owned. IICRC certified in water and mold. We are on site within 60 minutes, 24/7, and you deal with the owner, not a call center. Free inspections. We bill your insurance directly.
60 minutes
Emergency response, 24/7
5.0 ★
Google rating, 29 reviews
IICRC
Certified in water and mold, firm #70237173
Veteran-owned
Family and locally owned
What we do
Restoration Services for Raleigh and Wake County Homeowners
Six things we handle, from the first phone call to the drying logs your adjuster signs off on. Residential only today.
Water Damage Restoration
Extraction, drying and documentation for burst pipes, appliance leaks, toilet overflows and flooded crawl spaces.
Extraction, drying and documentation in one visit, then daily readings until the structure hits dry standard.
Learn more →Water Damage Restoration
Extraction, drying and documentation for burst pipes, appliance leaks, toilet overflows and flooded crawl spaces.
Mold Remediation
Containment, removal and antimicrobial treatment in crawl spaces, attics, baths and closets. Testing is done independently, not by us.
Storm Damage Cleanup
Flooding from hurricane remnants and heavy rain, wind and fallen-tree openings, roof leak dry-outs.
Sewage Cleanup
Category 3 water from sewer and septic backups: containment, removal, disinfection and drying.
Fire Damage
We dry out the water left behind by firefighting. Board-up, soot, odor and contents work are not services we do in house.
Insurance Claims Help
Xactimate estimates, daily drying logs and photos your adjuster accepts. We bill your carrier directly.
Reviews
What Raleigh and Wake County homeowners say
29 Google reviews from Raleigh-Durham homeowners, 5.0 average.
60 minutes
Emergency response
5.0 ★
29 Google reviews
IICRC
Water and mold certified
Insured
Liability coverage on file
Veteran-owned
Family and locally owned since 2025
How it works
Five steps, one point of contact
Call and dispatch
You talk to the technician coming out. On site within 60 minutes, 24/7.
Inspect and map
Moisture meters and a thermal camera find every wet material, including inside walls and under floors. Photos start here.
Contain and extract
Standing water out, unsalvageable material removed, containment and air scrubbers up if the loss needs them.
Dry and monitor
LGR dehumidifiers and air movers sized to the loss. Daily readings until materials hit dry standard, usually 3 to 5 days.
Document and rebuild
Drying logs, photos and the Xactimate estimate go to your adjuster, so any rebuild is scoped against the claim.
You get a call from the person driving, not an automated text.
Call (910) 606-6161Why ProWorks
The owner-operated alternative to the franchises
01
The owner does the work
Luiz answers the phone, does the inspection and runs the drying. No sales rep, no rotating crews.
02
On site within 60 minutes
24/7, 365. Water that sits overnight becomes a mold job.
03
Documentation adjusters accept
Xactimate estimates, daily moisture logs and photos through CleanClaims. Direct billing.
04
Honest about scope
We dry and remediate. We do not roof, plumb or encapsulate, and we say who does.
Owner-operated since July 2025. Luiz Rocha is on every job, and the phone rings to him, not to a call center.
Luiz Rocha · Owner, veteran
Recent work
Jobs from the last few months
Real jobs, photographed by us. More in Projects.
FAQ
Questions homeowners ask
How fast can you get to my house?
Within 60 minutes for emergencies across Raleigh, Cary, Apex, Durham and Chapel Hill, 24/7. You talk to the technician who is coming, not a call center.
Do you work with my insurance company?
Yes. We write the estimate in Xactimate, keep daily drying logs and photos, meet the adjuster, and bill the carrier directly. Sudden losses like burst pipes are usually covered; long-term leaks and groundwater often are not. We tell you which yours looks like on day one.
Is the inspection free?
Inspections are free. Some written estimates for larger or non-insurance jobs carry a fee that is credited if you hire us. We say so before we start.
Do you do the rebuild too?
We handle the mitigation and drying in house, and you deal with one person from the first call to the final moisture reading.
What do you not do?
Roofing, carpet cleaning, duct cleaning, crawl space encapsulation and house cleaning. We tell you up front when something is outside our scope.
Still have a question?
Call or text and the owner answers. If it is an emergency, say so and we roll.
Call (910) 606-6161