24/7 emergency water damage. On site within 60 minutes.
24/7 emergency water damage. On site within 60 minutes.
24/7 emergency service
Pulling up the puddle is the easy half. The water you cannot see, soaked into framing, subfloor and the back of drywall, is what turns a cleanup into a mold problem a few weeks later. We dry to a number with air movers, dehumidifiers and daily readings. Call (910) 606-6161.
Drying to a number
Dry to the touch and dry are two different things. A moisture meter settles it.
Wood that reads wet long after the surface feels dry.
Drywall and flooring dry on the surface long before the framing and subfloor behind them. We set air movers and LGR dehumidifiers sized to the loss and take moisture readings every day, so we are drying to a number instead of a hunch. We would rather leave equipment running an extra day than pull it early.
Learn more →Wood that reads wet long after the surface feels dry.
Drying behind drywall without tearing out what can be saved.
Mat drying systems that pull water out of the boards in place.
Soil, joists and insulation that hold moisture for weeks.
Drying starts after the standing water is gone.
Mold under the same job when materials stayed wet.
Scope and pricing
What we don't do: guess. Equipment comes out when the readings say the materials are dry, not on a schedule. We document those readings as we go, which matters when your adjuster wants proof the work was done right.
Inspection and moisture mapping are free. If it is an insurance loss, we write the estimate in Xactimate, the same software your adjuster uses, and bill the carrier directly; you pay your deductible and nothing else unless the carrier denies part of the scope, and we tell you that before we do the work.
For out-of-pocket jobs you get a written estimate before we start. Some written estimates on larger non-insurance jobs carry a fee that is credited back if you hire us.
Rebuild after drying is scoped and quoted separately from the mitigation work.
How it works
You talk to the technician coming out. On site within 60 minutes, 24/7.
Moisture meters and a thermal camera find every wet material, including inside walls and under floors. Photos start here.
Standing water out, unsalvageable material removed, containment and air scrubbers up if the loss needs them.
LGR dehumidifiers and air movers sized to the loss. Daily readings until materials hit dry standard, usually 3 to 5 days.
Drying logs, photos and the Xactimate estimate go to your adjuster, so any rebuild is scoped against the claim.
You get a call from the person driving, not an automated text.
Call (910) 606-6161Insurance
Usually, as part of a covered water loss.
Drying equipment, monitoring visits and the removal of materials that cannot be saved are standard line items on a covered water claim. We log every reading and bill the carrier directly. We cannot promise how a carrier will rule.
We write the estimate in Xactimate, keep daily drying logs and photos, meet the adjuster on site, and bill the carrier directly. How we handle insurance claims
1. Call us first so the drying starts.
2. Call your carrier and open a claim.
3. Send us the claim number and adjuster name.
We do the rest.
We photograph and meter everything before anything moves, so the loss is on record.
Drying starts the same day. You open the claim; we send the estimate and logs.
On site, with the Xactimate scope. Direct billing; you pay the deductible.
Recent work
Real water damage jobs in the Triangle, photographed by our crew.
Reviews
29 Google reviews from Raleigh-Durham homeowners, 5.0 average.
60 minutes
Emergency response
5.0 ★
29 Google reviews
IICRC
Water and mold certified
Insured
Liability coverage on file
Veteran-owned
Family and locally owned since 2025
FAQ
How long does drying take?
Most residential losses dry in 3 to 5 days once extraction and equipment are in place. Crawl spaces, slabs and hardwood take longer. We take readings every day and pull equipment when the numbers say dry.
Do I have to leave the equipment running all the time?
Yes. Turning it off overnight adds days to the job and raises the risk of mold. The equipment is louder and warmer than most people expect; we tell you what to expect up front.
What is dry standard?
The moisture content of the same materials in an unaffected part of the house. We measure that first and dry the wet materials back to it.
Can you dry hardwood without replacing it?
Often, if we get to it early. Mat drying systems pull water out of the boards in place. Cupping usually flattens as the wood dries; boards that have buckled or delaminated do not recover.
Will there be mold?
Not if the structure is dried inside 48 to 72 hours, which is why we come the same day. If materials were wet longer than that, we are IICRC certified in mold remediation and handle it under the same job.
Do you charge for the inspection?
No. Moisture mapping and a thermal scan are free. If you need a written estimate for a non-insurance job, we say up front whether there is a fee.
Call or text and the owner answers. If it is an emergency, say so and we roll.
Call (910) 606-6161