24/7 emergency water damage. On site within 60 minutes.

24/7 emergency service

Appliance leak cleanup in Raleigh, NC

Washing machine hoses, ice maker lines, dishwashers and water heaters do more quiet damage than storms. They leak slowly, behind or underneath something, and by the time you spot the warped board the subfloor has been wet for weeks. Free inspections, 24/7. Call (910) 606-6161.

Get a free inspection

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Scope and pricing

What an appliance leak job includes

  • Moisture mapping with pin and pinless meters and a thermal camera
  • Water extraction and removal of unsalvageable materials
  • LGR dehumidifiers and air movers sized to the loss
  • Antimicrobial treatment of affected framing and subfloor
  • Daily moisture readings and photos, logged for your claim
  • Xactimate estimate and direct billing to your carrier

What we don't do: appliance repair or replacement. We dry the cabinet base, subfloor and wall cavities and document the damage. The appliance itself is your call.

How pricing works

Inspection and moisture mapping are free. If it is an insurance loss, we write the estimate in Xactimate, the same software your adjuster uses, and bill the carrier directly; you pay your deductible and nothing else unless the carrier denies part of the scope, and we tell you that before we do the work.

For out-of-pocket jobs you get a written estimate before we start. Some written estimates on larger non-insurance jobs carry a fee that is credited back if you hire us.

Rebuild after drying is scoped and quoted separately from the mitigation work.

How it works

Five steps, one point of contact

1

Call and dispatch

You talk to the technician coming out. On site within 60 minutes, 24/7.

2

Inspect and map

Moisture meters and a thermal camera find every wet material, including inside walls and under floors. Photos start here.

3

Contain and extract

Standing water out, unsalvageable material removed, containment and air scrubbers up if the loss needs them.

4

Dry and monitor

LGR dehumidifiers and air movers sized to the loss. Daily readings until materials hit dry standard, usually 3 to 5 days.

5

Document

Drying logs, photos and the Xactimate estimate go to your adjuster, so any rebuild is scoped against the claim.

You get a call from the person driving, not an automated text.

Call (910) 606-6161

Insurance

Does insurance cover an appliance leak?

Sudden failures, usually yes. A line that dripped for months, usually no.

A supply hose that bursts or a dishwasher that fails suddenly is the kind of loss a homeowner policy expects to pay for. The water damage is covered; the appliance usually is not. Slow leaks that ran for a long time are often treated as maintenance. We document how long materials have been wet. We cannot promise how a carrier will rule.

We write the estimate in Xactimate, keep daily drying logs and photos, meet the adjuster on site, and bill the carrier directly. How we handle insurance claims

What you do

1. Call us first so the drying starts.
2. Call your carrier and open a claim.
3. Send us the claim number and adjuster name.
We do the rest.

1. Document

We photograph and meter everything before anything moves, so the loss is on record.

2. Call us, then your carrier

Drying starts the same day. You open the claim; we send the estimate and logs.

3. We meet the adjuster

On site, with the Xactimate scope. Direct billing; you pay the deductible.

Recent work

Recent kitchen and laundry jobs

Real water damage jobs in the Triangle, photographed by our crew.

Reviews

What Raleigh and Wake County homeowners say

29 Google reviews from Raleigh-Durham homeowners, 5.0 average.

60 minutes

Emergency response

5.0 ★

29 Google reviews

IICRC

Water and mold certified

Insured

Liability coverage on file

Veteran-owned

Family and locally owned since 2025

Google Reviews
5.0★★★★★(29)

FAQ

Appliance leak questions

The floor looks fine. How do I know if it is wet underneath?

Cupping boards, a soft spot, a musty smell near the appliance or a stain on the ceiling below. A moisture meter and thermal scan answer it in a few minutes, and the inspection is free.

Do the cabinets have to come out?

Not always. Cabinet bases and toe kicks are usually wet even when the floor looks dry. We often dry them in place with targeted equipment; we remove them when the material is falling apart or mold has started.

Can you fix the dishwasher?

No. We dry and document. The appliance repair or replacement is your call, and our work does not wait on it.

Should I turn the water off?

Yes, at the appliance valve if you can reach it, otherwise at the main. Then call.

How long does drying take?

Most appliance losses dry in 3 to 5 days. Hardwood floors dried with mat systems can take longer.

Do you charge for the inspection?

No. Moisture mapping and a thermal scan are free. If you need a written estimate for a non-insurance job, we say up front whether there is a fee.

Still have a question?

Call or text and the owner answers. If it is an emergency, say so and we roll.

Call (910) 606-6161
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