24/7 emergency water damage. On site within 60 minutes.
24/7 emergency water damage. On site within 60 minutes.
24/7 emergency service
You smelled it before you saw anything: that damp, earthy odor coming up through the floor of an older Durham house. In Trinity Park and Old West Durham bungalows, it usually means water under the house from a galvanized line, a cracked drain or storm runoff. Moisture you can smell is already soaking into joists and subfloor.
Where we work in Durham
Home baseDurham is the northwest edge of our regular area, reached from our base south of Raleigh by I-40 and NC-147. For emergencies we aim to be at your door within the hour, day or night, and because Durham is the far side of the map, you hear an honest arrival estimate on the phone. The area includes 27701, 27705, 27707 and 27713, from Hope Valley to Trinity Park. Inspections and moisture mapping are free.
Hope Valley
27707
Woodcroft
27713
Southpoint area
27713
Trinity Park
27701
Duke Park
27701
Watts-Hillandale
27705
Croasdaile
27705
Treyburn
27712
Durham houses and weather
Durham's oldest neighborhoods, Trinity Park, Old West Durham, Lakewood and Old North Durham, were built on vented crawl spaces with galvanized supply lines and clay sewer laterals, and plenty of that original pipe is still in the ground. When heavy rain overloads the system, those laterals are where backups start.
Ellerbe Creek and Third Fork Creek flood nearby streets in storms, and runoff finds its way under houses that sit low.
Hope Valley and Woodcroft add 1960s ranches over heavy clay that holds water against foundation walls for days after a storm.
South Durham near RTP is newer slab construction, where leaks spread sideways under flooring. Across all of it, crawl space water damage is the common thread.
What we do in Durham
ProWorks Restoration finds it and dries it. Our water damage restoration work starts with moisture mapping under the house and in the walls, then extraction and drying monitored daily until the wood reads dry.
Old brick-pier and block crawl spaces hold water against the joists long after a leak stops. We extract, pull wet insulation and dry the framing to a number, not a guess.
Learn more →Old brick-pier and block crawl spaces hold water against the joists long after a leak stops. We extract, pull wet insulation and dry the framing to a number, not a guess.
Containment, removal and antimicrobial treatment in crawl spaces, attics, baths and closets. Testing is done independently, not by us.
Flooding from hurricane remnants and heavy rain, wind and fallen-tree openings, roof leak dry-outs.
Clay laterals under older Durham streets can push sewage into the lowest drain during heavy rain. Our sewage cleanup removes what it touched, disinfects and dries.
We dry out the water left behind by firefighting. Board-up, soot, odor and contents work are not services we do in house.
Xactimate estimates, daily drying logs and photos your adjuster accepts. We bill your carrier directly.
Your local team
From First Call to Dry Standard
The ProWorks Restoration crew
On call 24/7 across the Triangle
Direct
Billing to your insurance carrier
60 minutes
Emergency response, 24/7
Free
Inspection and moisture mapping
IICRC
Water and mold, firm #70237173
$1M
Liability insurance, COI on request
2025
Founded, veteran and family owned
Recent work in Durham
Real jobs, photographed by us.
Reviews
29 Google reviews from Raleigh-Durham homeowners, 5.0 average.
60 minutes
Emergency response
5.0 ★
29 Google reviews
IICRC
Water and mold certified
Insured
Liability coverage on file
Veteran-owned
Family and locally owned since 2025
FAQ
Is the smell under my old Durham house a water problem or mold?
Often both, because a musty crawl space means moisture has been there a while. We meter the framing first, and if growth is present, remediation runs as part of the same job.
Can you dry a leak inside old plaster walls?
Plaster holds water differently than drywall, so we meter it and dry it in place when readings allow. Where it has to come out, we open only what the moisture map shows.
Does homeowners insurance cover a sewer backup in Durham?
Only if the policy has a water backup endorsement, which many do not by default. We document everything either way so you can decide whether to file.
How far into Durham County do you go?
The city of Durham and south Durham near RTP are part of our regular area. North of Treyburn, call and we will tell you honestly whether we can be there in time.
Do I need to be home while the equipment runs?
You do not. We schedule daily readings around you, and most families stay in the house during drying.
Every reading and photo goes into a file your adjuster can work from, and covered losses are billed straight to your carrier. Call (910) 606-6161 to start the documentation today.
Call (910) 606-6161